6/12/2026 Topic: Active menus: How to get them docked? Tajima Software Administrator	Hi MrLogoSD, To switch between the pop-up and static menu in the ribbon, double-click any of the ribbon headings, such as View, Manage, Tools, Librarian, Processing, Generation, Segment, Auto, Image, Hoop, Help, Design Properties, or Common Settings.
6/25/2026 Topic: Feature Request: Center in the Hoop Function Tajima Software Administrator	We really appreciate your thoughtful comments, especially as your team transitions from Wilcom to DG17. It is great to hear that you are finding many of DG’s advanced features valuable in comparison. Your request for a Center in Hoop command makes sense, especially for tech packs where the design needs to display correctly inside the hoop. We'll share this with our development team for review.
7/30/2026 Topic: Error Opening .pxf file 0x3C00 Tajima Software Administrator	This error may indicate that the software file came from an unauthorized or modified source, particularly since it was provided by a third party. We recommend that anyone who sees this message stop using the file and confirm that their software was obtained from an authorized distributor and is covered by a valid licence. Files from unofficial sources may also pose security risks. For everyones referance, unfortunately, we cannot provide technical support for unauthorized or modified software. If you believe your copy is legitimate, please message us privately with your licence and purchase information so we can investigate further.
7/30/2026 Topic: Design Tools mismatching icons with their function Tajima Software Administrator	Thank you for the report and feature request MrLogoSD, and for the further details izšuvums.lv.
8/5/2026 Topic: DG17 Release 8254 Now Available Tajima Software Administrator	A New DG17 Maintenance Release is Here! A new maintenance release is now available for Tajima DG17! Download it today from the PulseCloud download page: https://cloud.tajimasoftware.com/Download This build includes the following changes: · Add Lines to Multi-Line Text Segments · Auto Breakup for Complex Fill Segments · Variable Width Tool Improvements · Save & Print Improvements · Updated Fonts · Support for Korean Language · Various Stability Improvements and Bug Fixes edited by Tajima Software on 8/5/2026
8/6/2026 Topic: DG17 Release 8254 Now Available Tajima Software Administrator	Hi Keith. Thank you for the report.
8/10/2026 Topic: DG17 Release 8254 Now Available Tajima Software Administrator	Thank you @wte. We have a fix in testing. It should be included in the next maintenance release.
8/18/2026 Topic: Text disappearing when manually spacing letters Tajima Software Administrator	Hi MrLogoSD. Thank you for the follow up. Please confirm that you are running DG16 version 16.5.5.7683. If the issue occurs again, you can right-click the text and select Reset Kerning Points to fix the issue. If the issue continues in the latest version of DG, please let us know so we can investigate further.
9/8/2026 Topic: DG17 Release 8254 Now Available Tajima Software Administrator	Hi DancingBayLLC. Could you provide more details about when Split Nodes does not work, including the steps you take before the issue occurs? Could you also let us know which tools you are having trouble finding and what steps you take before they disappear? This will help us investigate further.
9/14/2026 Topic: Laser design properties Tajima Software Administrator	Thank you for the report, we will investigate the issue.
17 days ago Topic: Manual Stitch Tajima Software Administrator	Hello izšuvums.lv. Thank you for your suggestions. Your feature requests regarding the manual stitch tool have been shared with our team for consideration.
11 days ago Topic: Fonts coming out missing stitches Tajima Software Administrator	Hello Grasel Graphics. The issue has been fixed in Varsity New, which is the same font with a few stitching improvements. Please select Varsity New to use the corrected version. If you don’t see it in your font list, please download and install the latest version of DG16 from our download page.
7 days ago Topic: multiple Monitors Tajima Software Administrator	Thank you for the report @Red Fox Creations. We will investigate this as a feature request.
7 days ago Topic: Font Spacing Tajima Software Administrator	@sondrenaess could you please provide additional details so that we can investigate? Is there a specific font or character combination that you're seeing the problem with?
3 days ago Topic: DG17.5 Release 8445 Now Available Tajima Software Administrator	Tajima DG17.5 is Here! DG17.5 is a major new version of Tajima DG17, packed with time-saving features plus speed and stability improvements. DG17 users can install it today from the PulseCloud download page: https://cloud.tajimasoftware.com/Download Top new features in DG17.5: Direct Import of PDF-Compatible Adobe Illustrator (.AI) Files Create Offsets as Any Segment Type Improved Stitch Quality for Mitered Corners, Columns & Boundaries Right-click to apply a preset For the complete list of changes, see the DG17.5 Change List A Note on Reforming the Context (Right-click) Menu: As part of a continuing process of optimizing the design editing process, functions have been removed from the context menu. You will now find these tools and functions in their dedicated areas on the ribbon. If the ribbon is turned off, these tools will move back to the context menu.
2 days ago Topic: Feature request: Distribute objects evenly using t Tajima Software Administrator	Thank you for the request @MDM GWI we will evaluate for a future release.
2 days ago Topic: Feature request: modern Save/Open dialog in DG 17 Tajima Software Administrator	Thank you for the request @MDM GWI we will evaluate for a future maintenance release.
8 hours ago Topic: Vector art disapearing Tajima Software Administrator	Hi Fancystitchz. To keep your vector artwork visible, try enabling outlines by pressing Shift + X or clicking the green heart outline icon in the top toolbar. If this doesn’t resolve the issue, could you please let us know what steps you took to import the vector artwork and which file format you’re using? It would also be helpful to know which version of DG you’re running. To find this information, click Help in the top ribbon, then select About. Your version number will appear at the top of the window and should look something like 16.5.5.7683.

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