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16 hours ago
Topic:
Stitches Disappearing when underlay is added

Tajima Software
Tajima Software
Administrator
Posts: 553
Hi MrLogoSD,

Please download the latest version of DG -16.5.3.7660 and let us know if this helps. It can be downloaded here: https://cloud.tajimasoftware.com/Download
edited by Tajima Software on 3/26/2026
16 hours ago
Topic:
Steil Tool and Create Boundary malfunctioning

Tajima Software
Tajima Software
Administrator
Posts: 553
The Border tool is best if you want to create a steil outline of your font with no spacing around it. It can be found by right clicking your text segment and selecting Properties -> Fill and Border -> Add Border. The Boundary tool works best when you want to have some spacing around the text and the steil segemnt. Using the latest version of DG16 is also recommedned. You can download the latest version (DG16.5.3.7660) at https://cloud.tajimasoftware.com/Download
1 days ago
Topic:
Steil Tool and Create Boundary malfunctioning

Tajima Software
Tajima Software
Administrator
Posts: 553
Hi MrLogoSD,
Thank you for bringing this to our attention and for providing additional context. These images are helpful.
We’ll take a closer look at the forum behavior you described.
Can you please provide the steps you’re taking with the Steil tool (Font Creator, Create Boundary, and manual pathing) so we can look into this further as well? More specifically, what settings are being adjusted, and how are you creating the manual pathing?
2 days ago
Topic:
Steil Tool and Create Boundary malfunctioning

Tajima Software
Tajima Software
Administrator
Posts: 553
Hi MrLogoSD, thank you for bringing this to our attention.

We are not currently experiencing any widespread issues with the forum, so it’s possible there may have been a temporary outage. If you’re able to replicate the error, we would appreciate it if you could share the steps and any screenshots so we can investigate further.

Regarding the issue with the Steil tool and Create Boundary function, could you please provide more detail on the steps leading up to the, as well as how the tools are malfunctioning? Providing your version number would also be a huge help. It can be found by selecting Help -> About from the navigation menu. The version number will appear at the top of the pop up screen that appears. For example: Maestro 16.5.3.7660
17 days ago
Topic:
Creating Your Own Font

LongsEMB
LongsEMB
Posts: 2
Thanks! Will definitely look into that
18 days ago
Topic:
Creating Your Own Font

MrLogoSD
MrLogoSD
Posts: 1
izšuvums.lv wrote:
Creating your own fonts is only possible at the Maestro level.


You can purchase the license for Font Creator separate from Maestro. At least we did, for our Illustrator Extreme tier.
2/24/2026
Topic:
Creating Your Own Font

izšuvums.lv
izšuvums.lv
Posts: 19
Creating your own fonts is only possible at the Maestro level.
2/23/2026
Topic:
Creating Your Own Font

LongsEMB
LongsEMB
Posts: 2
I am looking to create a font using files we have digitized already, saved as DST or PXFs. According to Google, when you open Font Management you can click on "New" and start the process. Our software has "New" greyed out and we can only "Open" "Filter" "Import" and "Close". I can't figure out what "New" isn't an option or how to get around it.
edited by LongsEMB on 2/23/2026
2/18/2026
Topic:
DG17 Stop Working after install the latest version

Tajima Software
Tajima Software
Administrator
Posts: 553
Hi Rui,
It sounds like it's related to your specific setup and will require further diagnotic testing. Please reach out to your distributor for assistance: https://www.tajimasoftware.com/contact.
2/17/2026
Topic:
DG17 Stop Working after install the latest version

RuiMonteiro
RuiMonteiro
Posts: 3
Hi Keith,

Thank you for the advice unfortunately didn't work for me
Regards
2/17/2026
Topic:
DG17 Stop Working after install the latest version

keith@wsemerson.com
keith@wsemerson.com
Posts: 21
Installing on the root directory (the C: drive), instead of C:\program files, worked for me...
2/17/2026
Topic:
DG17 Stop Working after install the latest version

RuiMonteiro
RuiMonteiro
Posts: 3
Hi,

After install the latest maintenance release 8241 my DG 17 stops working.
I already reinstall it, removed completelly, dont install the spoller and still not working.

When I click on the application nothing happens, I tried also execute as Administrator, but the issue persists.

Some of you already experinced this problem.

Thanks and best regards
Rui
2/12/2026
Topic:
New DG17 Training Videos

Tajima Software
Tajima Software
Administrator
Posts: 553
Tajima Software
Tajima Software
Administrator
Posts: 553
Topic: New DG17 Training Videos
Over 80 DG17 tutorials are now available on our YouTube!

Learn how to set your hoop in DG, create custom thread charts, apply a satin script effect, and more!
https://www.youtube.com/@tajimasoftware/playlists

Which tools would you like to see tutorials for next?
1/29/2026
Topic:
DG17 No Import Images Icon

Tajima Software
Tajima Software
Administrator
Posts: 553
Tajima Software
Tajima Software
Administrator
Posts: 553
Topic: DG17 No Import Images Icon
Hello 1836C0,
The Import Image tool can be found in two locations:
  • From the top navigation toolbar, select Image, then choose Load.
  • From the left ribbon, hover over the available tools until you see Import True Type. Click and hold to view additional options, including Import Image.
Please note that the Import Image tool is only available in DG17 Creator level and above.
As an alternative, the Autodigitizer tool is available at the Composer level. You can learn more about both the Autodigitizer and Import Image tools using the links below:
If you believe you are on the correct level to access the image tools and still cannot, please let us know which level and version of DG17 you are using. This information can be found by clicking Help in the top toolbar and then selecting About. Your level and version number will appear on the first line of the pop-up window.
edited by Tajima Software on 1/29/2026
1/28/2026
Topic:
DG17 No Import Images Icon

1836CO
1836CO
Posts: 1
I only have "Import True Type" for fonts but no "Import Image" in DG17. I have uninstalled and reinstalled. Still no luck. Anyone else having this issue?
1/28/2026
Topic:
Trims and locks not working with custom made fonts

Tajima Software
Tajima Software
Administrator
Posts: 553
Hi Keith,
Thank you for the additional details. We’re continuing to investigate the locks/trims behavior on custom fonts, and the steps you shared will help us evaluate this more thoroughly.
We’ll be in touch when we have further updates.
1/27/2026
Topic:
Trims and locks not working with custom made fonts

keith@wsemerson.com
keith@wsemerson.com
Posts: 21
Locks and trims in text segments are NOT fixed!!
Convert a text segment to individual segments and see what you get.


WTH ??? SMH
12/8/2025
Topic:
Updated to 16.5.4.7675-trims are missing from dst

Tajima Software
Tajima Software
Administrator
Posts: 553
@TheFinishingTouch this was just an issue with the file name. It has been updated. Thanks for the report.
12/8/2025
Topic:
Updated to 16.5.4.7675-trims are missing from dst

TheFinishingTouch
TheFinishingTouch
Posts: 24
On the website to D/L 7660. When you click on the D/L button it asks if you want to open/save as/save version 7675, NOT 7660. I do NOT want to D/L 7675 again until it is fixed.
12/5/2025
Topic:
Updated to 16.5.4.7675-trims are missing from dst

Tajima Software
Tajima Software
Administrator
Posts: 553
We have taken down build 7675 and restored build 7660 temporarily while we work to fix the trim issue. Apologies for the inconvenience and thanks again for the reports.




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