1 days ago
Topic:
Auto Trim and Auto Lock error
izšuvums.lvPosts: 21
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Auto Trim and Auto Lock modes are not working at all. I am attaching screenshots where the automatic modes are enabled and the settings are specified. But in reality they are not applied at all.

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1 days ago
Topic:
Print Run sheet is incomplete
izšuvums.lvPosts: 21
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Interesting, I don’t have that problem.
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1 days ago
Topic:
Saving workspace configuration
klbillenPosts: 36
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It would be a Nice feature to have the workspace configuration that is saved.... I have had to keep switching abck to the beta with the bugs in your 16 updates and everychange I have to reset my configuration....
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1 days ago
Topic:
DG16 Release 7683 Now Available
klbillenPosts: 36
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Well this didn't fix the single page print issue - back to the working beta version...
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1 days ago
Topic:
Print Run sheet is incomplete
klbillenPosts: 36
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YAY I see the image now it posted so at least yooucan see what I am getting for the print issue
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1 days ago
Topic:
Print Run sheet is incomplete
klbillenPosts: 36
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OK I have downloaded the new version 16.5.5.7683 and it's seems great so far BUT why are there no applique fabrics again? and when will you release a fix that corrects this printing problem as this version doesn't. It will only print the first page. I have a design I am finishing and it has 11 color stops it will only show the first 9 on a single page? " " OK Also this message won't let me attach the image file..
Guess it's back to the last working beta, This is a disaster and I would think an embarrassing lack of a fix, it's pretty important to be able to see all the pages to print for our clients, and be able to print them.... I even tried printing to PDF save and there is only 1 page when it should be 2.....
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3 days ago
Topic:
Hirsch Not getting NEW updates
Tajima SoftwareAdministrator Posts: 559
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Thank you for the detailed response. We released a new version today, DG16.5.7683. Please give that a try and let us know if it resolves the complex fill issue. https://cloud.tajimasoftware.com/Download We’re in touch with Hirsch regarding the version inconsistencies. In the meantime, our site is the go-to source for the latest DG downloads. If you’re still seeing the complex fill as a steil segment after updating, please send a screenshot with the Sequence View tab open on the right side of your screen. Alternatively, you can double-click the element that’s turning into a steil stitch, click complex fill in the list on the left and send a screenshot of that panel. This will provide similar helpful information. edited by Tajima Software on 4/22/2026
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3 days ago
Topic:
DG16 Release 7683 Now Available
Tajima SoftwareAdministrator Posts: 559
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New Update Now Available Download the latest version today: https://cloud.tajimasoftware.com/Download (scroll to DG16 7683 and click the “Download DG” button) The newest DG16 release brings practical upgrades to improve stitch quality and streamline your daily workflow. Release highlights include: Autodigitizing Improvements The Autodigitizer Wizard now produces cleaner satin columns with improved results in narrow areas such as lettering. The satin width range has also been expanded, allowing widths as small as 1.0 mm on the Automatic Segments page. New Remove Islands Tool (Artist Plus and Maestro) When enabled, the software will stitch over tiny gaps, so fills appear smooth and uninterrupted. A new Remove Islands option will appear in the Auto tab after updating. Faster Multi Line Text Adjustments You can now add or remove lines directly inside any multi line text segment, making lettering edits quicker and more flexible. Updated Fonts and Kerning Tools Several script fonts have been improved, and the updated kerning tools provide more control when building or adjusting custom fonts. edited by Tajima Software on 4/22/2026
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4 days ago
Topic:
Hirsch Not getting NEW updates
darthdani313Posts: 2
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This is a screenshot from the Hirsch website. The last update they got from you was 16.5.2.7640. The Tajima community came up on my start screen. I followed the information and found the update to 16.5.3.7675, where it turned out the trims weren't working. I then saw in your community thread that there was another, even older update for 16.5.3.7660. I updated to that one, which turns out also has bugs. If you pick the complex fill stitch button, it will actually create a steil stitch. I contacted the Hirsch IT help desk, and they were and are not aware of any new updates since 16.5.2.7640. So they couldn't help me. And I have been running 7640 ever since.
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5 days ago
Topic:
ANSWER TO What is embroidery digitizing?
ervinbunnPosts: 1
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Great explanation! One thing many people don’t realize is that embroidery digitizing isn’t just about converting a JPG or PNG into a stitch file, it also involves manually defining stitch types, directions, density, and sequencing to match the fabric and design details. From experience, automatic conversions rarely produce clean results, which is why proper digitizing still requires skill and attention to detail. Even small adjustments in stitch angles or underlay can make a big difference in the final embroidery quality. We often see that different machines require specific formats like DST, PES, or EXP, depending on how they interpret stitch data, so proper file preparation is essential for smooth production.
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5 days ago
Topic:
DG16 Release 7675 Now Available
Tajima SoftwareAdministrator Posts: 559
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Hi cjtho6, a new release is scheduled to be available in the next few days.
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7 days ago
Topic:
DG16 Release 7675 Now Available
cjtho6Posts: 13
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Is there any update on the fix to this version? It has been over 4 months
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10 days ago
Topic:
Hirsch Not getting NEW updates
Tajima SoftwareAdministrator Posts: 559
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darthdani313 thank you for the message. We have been in touch with Hirsch about this.
Could you please let us know which build number you are referencing?
We would be happy to help get this sorted out.
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11 days ago
Topic:
Text disappearing when manually spacing letters
Tajima SoftwareAdministrator Posts: 559
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Hi MrLogoSD, Thank you for the additional information. We recommend ensuring that your font height falls within the values specified in our Font Help Guide. Going outside of these parameters can cause stitching issues, as fonts were not designed to be scaled beyond these limits. The guide can be accessed from the top navigation menu by selecting Help > Fonts. You can also find the minimum and maximum height values for our fonts on our website: https://www.tajimasoftware.com/dg-fonts
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12 days ago
Topic:
Hirsch Not getting NEW updates
darthdani313Posts: 2
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Hello All, Just wondering why Hirsch has not been receiving these new update releases for DG16? How are they supposed to help their customers with software issues? How are you all not communicating with each other? This is making it tricky for those of us trying to run our small businesses.
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12 days ago
Topic:
Text disappearing when manually spacing letters
MrLogoSDPosts: 3
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It was an Old Embroidery Font. 3D Block. I was moving the second D in DAVIDSON, and was individually spacing out the letters as I went. I know I moved the 'i' and the N on the outer edges sore sure. Anything that was a straight vertical letter I probably moved to make it look uniform. It was all on a single line. Ctrl+z didn't undo it, it remained invisible. I also sent it to my machine thinking that it was just a visualization problem, but it transferred exactly as on the canvas.
Unfortunately I deleted it, but will try to maintain those if I have anymore bug reports.
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19 days ago
Topic:
Text disappearing when manually spacing letters
Tajima SoftwareAdministrator Posts: 559
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Hi MrLogoSD, Thank you for bringing this to our attention and for including the details of your setup and steps taken. We understand how frustrating that is, especially after the sizing had already been approved. To help us investigate further, could you please confirm which font was used and whether any specific settings were applied to the font element? If you are able to replicate the issue, it would also be very helpful if you could share the PXF file with us via direct message. Additionally, if possible, please include the exact steps leading up to the issue, particularly which letters did you select when switching between Shift+drag and Ctrl+drag, so we can better understand the behavior and attempt to reproduce it on our end. We will look into it further once we have more information.
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23 days ago
Topic:
Text disappearing when manually spacing letters
MrLogoSDPosts: 3
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DGML Illustrator Extreme 16.5.3.7660 Was manually spacing letters. Normal function when spacing rightwards using Shift+Click and Dragging. Alternated to Ctrl+Click and dragging caused the letters to the left to disappear. Ctrl+Z Undo function did not resolve issue. When Ctrl+Z was pressed repeatedly to undo further backwards, the app crashed and shutdown. I'm aware that I can just delete the segment and start over, the only issue is that I already got approval for this sizing from the customer, and now they're gone and I have to hope I can guess close enough to where they won't notice the difference.
 edited by MrLogoSD on 4/2/2026
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3/26/2026
Topic:
Stitches Disappearing when underlay is added
Tajima SoftwareAdministrator Posts: 559
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Hi MrLogoSD,
Please download the latest version of DG -16.5.3.7660 and let us know if this helps. It can be downloaded here: https://cloud.tajimasoftware.com/Download edited by Tajima Software on 3/26/2026
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3/26/2026
Topic:
Steil Tool and Create Boundary malfunctioning
Tajima SoftwareAdministrator Posts: 559
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The Border tool is best if you want to create a steil outline of your font with no spacing around it. It can be found by right clicking your text segment and selecting Properties -> Fill and Border -> Add Border. The Boundary tool works best when you want to have some spacing around the text and the steil segemnt. Using the latest version of DG16 is also recommedned. You can download the latest version (DG16.5.3.7660) at https://cloud.tajimasoftware.com/Download
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