3 days ago
Topic:
Way to tuck stitches under, in the same segment?
LuebbersPosts: 22
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Hi MrLogoSD, what you want to do is to not have that tab there at all. You want to extend the other part of the e so that it goes under the part where you currently have that tab. Then also move your start point to that section.
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3 days ago
Topic:
Center in the Hoop Function
Sandro LanchavaPosts: 1
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Hello,
We operate an embroidery studio in Brooklyn and have been loyal Tajima users for many years. As part of our pursuit of a fully networked production environment and barcode-driven workflow, we recently transitioned from Wilcom to Pulse and have begun adopting it as our primary embroidery digitizing software.
While Pulse offers many advanced features that are superior to Wilcom, there are also several fundamental workflow tools that are surprisingly absent. Most of these seem like relatively simple additions that could significantly improve the user experience.
Feature Request #1 – “Center in Hoop” Button The most noticeable omission is the lack of a dedicated “Center in Hoop” button.
It was very disappointing to discover that Pulse DG16/DG17 does not include a simple command that centers a design to X:0, Y:0, placing it directly in the center of the hoop.
I have heard many Pulse users explain that the machine will automatically center the design regardless of where it is positioned in the software, and that hoops are loaded relative to the machine’s origin point. While that may be true from a machine operation standpoint, it completely overlooks an important part of the production workflow.
At our company, we do not run a single project without creating detailed embroidery tech packs that are stored in a centralized database. When generating PDFs for production approval, training, or operator reference, it is critical that the design is visually centered within the displayed hoop.
Because Pulse lacks a “Center in Hoop” function, our team is forced to manually snap every design to 0,0 coordinates before generating documentation. This adds unnecessary steps to a task that should be completed with a single click.
The absence of this feature becomes even more noticeable when using Tajima Writer Plus and Autograph workflows.
We also provide large-scale live embroidery activations where we deploy 4, 6, or even 8 Tajima SAI machines on-site. Each machine is paired with its own computer, allowing operators to customize guest artwork and send designs directly to production.
Virtually every operator on our team has provided the same feedback:
It is difficult to understand why Pulse includes functions such as:
• Maximize Artwork in Hoop
• 1:1 View in Hoop
but does not include a simple:
• Center Artwork in Hoop
button.
This has been a standard and fundamental feature in embroidery software for many years and was an important part of our workflow throughout the last seven years.
From a production standpoint, documentation standpoint, and operator training standpoint, a one-click “Center in Hoop” function would provide substantial value while requiring what appears to be a relatively minor software enhancement.
Has this feature been considered for future releases? If not, could the development team evaluate adding it to the roadmap?
Thank you for your time and consideration.
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12 days ago
Topic:
Way to tuck stitches under, in the same segment?
MrLogoSDPosts: 12
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MrLogoSD wrote:
I guess the only way to do it without some feature in the software is to break the letter itself into segments.
Marking as complete
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12 days ago
Topic:
Active menus: How to get them docked?
Tajima SoftwareAdministrator Posts: 569
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Hi MrLogoSD,
To switch between the pop-up and static menu in the ribbon, double-click any of the ribbon headings, such as View, Manage, Tools, Librarian, Processing, Generation, Segment, Auto, Image, Hoop, Help, Design Properties, or Common Settings.
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19 days ago
Topic:
Active menus: How to get them docked?
MrLogoSDPosts: 12
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I don't know what I did to make them become popups, they were docked before but now I always have to press them to come up, and when I change a setting it goes away and I have to open it again everytime. But I don't know how to put them back. It used to always appear.
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23 days ago
Topic:
Fonts coming out missing stitches
Tajima SoftwareAdministrator Posts: 569
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@KJDAF3df this issue should be resolved in the latest official maintenance release 7683. Please let us know if that's not the case.
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23 days ago
Topic:
Units: View Metric and Imperial simultaneously
Tajima SoftwareAdministrator Posts: 569
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Thank you for the request @MrLogoSD.
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23 days ago
Topic:
Fonts missing
Tajima SoftwareAdministrator Posts: 569
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@paulinaba some of the fonts installed with DG are "optional fonts" that can be purchased separately. Once purchased, they will be enabled on your device. You can find a list of optional fonts here under "All Optional Fonts":
https://www.tajimasoftware.com/dg-fonts
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23 days ago
Topic:
Fonts missing
paulinabaPosts: 1
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I noticed that the program data contains more fonts than what appears in the software, like Floral New or Distillery. I tried copying them elsewhere, renaming, and importing them. Even after changing the font name and importing, I still can’t find the font in the list. I’m using the current version of Illustrator Extreme.
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24 days ago
Topic:
Fonts coming out missing stitches
KJDAF3dfPosts: 2
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Hi!
Same issue with ROMAN 3 font, see the G below.
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26 days ago
Topic:
Units: View Metric and Imperial simultaneously
MrLogoSDPosts: 12
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Ability to see both Inches AND millimeters on the bottom bar where sizes appear would be helpful. My customer base tends to vary in regards to unit system used. So constantly having to convert takes up time. Also, when using old embroidery fonts, like the ones with 5mm in the name etc. It's difficult to do with inches set as the default units, and also requires time to convert. Yes, simple conversion. But
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28 days ago
Topic:
Steil error
htran119Posts: 1
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Sunbird wrote:
It is not an error or a problem in Pulse. It is a setting in your PROPERTIES.
1. Select the segment.
2. Select SEGMENT SETTINGS and go to CONNECTIONS on the left.
3. On the right, tick TRIM AT: and make the trim distance 20mm.
The program is looking for a place to trim, and because the steil is placing the start and stop in the same spot, is because there he has
no TRIM AT: command. I use 20mm, you can use any value in there, depending ho far you want the machine to jump between segments before trimming while the machine is using the same color thread.
OomJayJAy
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5/20/2026
Topic:
Print Run sheet is incomplete
Guest
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Yes. Both for Windows 11: (KB5089549) (26200.8457) on 5/14/2026, and for my Dell Desktop OptiPlex7090. No new hardware. I found that for some designs, if you change them to Landscape, they will show all the steps. But not for all.
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5/19/2026
Topic:
Print Run sheet is incomplete
Tajima SoftwareAdministrator Posts: 569
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darthdani313 thanks for the report.
Were there any other changes to your system today? Windows updates? New hardware?
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5/19/2026
Topic:
Fonts coming out missing stitches
Tajima SoftwareAdministrator Posts: 569
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Thank you for the report MrLogoSD. There was a bug in the software that caused the "J" in the font Jiggles to not generate in 7683.
This will be corrected in the next maintenance release.
Please try our fonts page to help with your project: https://www.tajimasoftware.com/dg-fonts
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5/19/2026
Topic:
Fonts coming out missing stitches
MrLogoSDPosts: 12
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DGML 16.5.5.7683
I've reported this before here, but didn't have the proper file as proof. It just replicated today and here is the file. We are making a catalog page to demonstrate our font capabilities, and while copy pasting the HEARTS font above it, when we Modified Text it came out like this below. Nothing I do will fix that segment besides erasing it and restarting. I fear the file itself gets corrupted so I have to start over from the beginning, but thankfully this wasn't much, and there was no data lost in this case, but during my first report, data was lost and I had to replicate it by memory, which is not ideal. The solution given last time was to try and place the fonts in their native size based on the font catalog, but this was done on it's native size when it is first generated. No changes to size have been made.
Edit 2: I just went back and deleted the segment, and did it from scratch. Not a copy paste this time and the issue replicated. So yes, my original belief that the entire file is now corrupted seems to be true.
Edit 3: It's permanently corrupted now, I think because I saved it to provide here as proof. Prior to this it would just revert back to normal as long as I did not save it. Restarting the program did not fix it, nor did restarting my PC.
edited by MrLogoSD on 5/19/2026
edited by MrLogoSD on 5/19/2026
edited by MrLogoSD on 5/19/2026
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5/19/2026
Topic:
Print Run sheet is incomplete
darthdani313Posts: 4
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I wasn't having this issue before. But it just started today. I have 12 steps, only 9 are showing up. 
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5/14/2026
Topic:
Way to tuck stitches under, in the same segment?
MrLogoSDPosts: 12
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I guess the only way to do it without some feature in the software is to break the letter itself into segments.
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5/14/2026
Topic:
Way to tuck stitches under, in the same segment?
MrLogoSDPosts: 12
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The triangle in the center of the 'e'. I'm trying to have it tuck under so I can go to the next segment left of it. I want the end code to be where it's at, to avoid trimming. (It's for a cap, following the bottom-to-top, center-outwards method). It's usually fine when ending at the tip/end of the 'e'. I've tried moving the start and stop symbols and the only way is to stop too far from the closest jump area.
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5/9/2026
Topic:
Tool options: Bezier etc. and Tool Icon collapsing
izšuvums.lvPosts: 24
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The first part of the question is not entirely clear to me. I also started with version 12, but it was so long ago that I do not remember anything. Perhaps you could provide more details on what was meant.
If you mean drawing modes, they have not gone anywhere. You can download the Quick Reference Card from the official website where all program shortcuts are listed. The Drawing Modes section will show all available drawing types. Personally, I use quickdraw almost 100% of the time.
https://cloud.pulsemicro.com/Download
The second part of the question. I remember that just like you, I faced the unfamiliarity of the new interface and wanted to change it back. Now, I have gotten used to the ribbon and use only that, and the old view has become unfamiliar and even inconvenient. But at that time, it did not seem so to me. To return to the old interface display, you need to uncheck these checkboxes.
or
MrLogoSD wrote:
In DGML 12, on the bottom there used to be 5-6 letters, say with Satin stich, that you would press the corresponding letter B for Bezier(?) to be able to use the tools better. With 16 I don't see them at all. Is there a way to bring them back?
Also, for other tools like the Fonts, or Machine queue tools. Is there a way to expand them permanently without having to hard press them to see the options or press the small arrow?
Edit: Ok, so I found the tool guide on the right side, but there used to be a way to just see the letters on the bottom without that whole descriptions, is that not an option anymore?
edited by MrLogoSD on 5/8/2026
edited by MrLogoSD on 5/8/2026
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