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6 days ago
Topic:
DG16 Stop Command issue

TheFinishingTouch
TheFinishingTouch
Posts: 17
I believe I may be experiencing something similar with the STOP command. When I digitize a design and want it to stop (say for example I'm putting solvy on the portion of the design already sewn), the TEHX's I have do not stop. They change thread color, make ONE STITCH, and then change to the next color and proceed sewing (which throws the colors off, since the machine was supposed to stop while I did something) and then, sew the segment that only got one stitch. Am I doing something wrong in my digitizing? Is a setting on all my TEHX's wrong? I have DG16.5.3.7660 Maestro.
edited by TheFinishingTouch on 4/19/2025
10 days ago
Topic:
Laser Cut Setting

Dave
Dave
Posts: 3
Dave
Dave
Posts: 3
Topic: Laser Cut Setting
Tajima Software wrote:
@Dave Thank you for the report. We have identified the issue and are investigating further.


Thank you.
10 days ago
Topic:
Laser Cut Setting

Tajima Software
Tajima Software
Administrator
Posts: 504
Tajima Software
Tajima Software
Administrator
Posts: 504
Topic: Laser Cut Setting
@Dave Thank you for the report. We have identified the issue and are investigating further.
14 days ago
Topic:
Laser Cut Setting

Dave
Dave
Posts: 3
Dave
Dave
Posts: 3
Topic: Laser Cut Setting
Tajima Software wrote:
@Dave which specific setting are you having an issue with? Please let us know and we will investigate.



It is the laser velocity. It is always changing back to 1.00 cm/s
14 days ago
Topic:
Laser Cut Setting

Tajima Software
Tajima Software
Administrator
Posts: 504
Tajima Software
Tajima Software
Administrator
Posts: 504
Topic: Laser Cut Setting
@Dave which specific setting are you having an issue with? Please let us know and we will investigate.
17 days ago
Topic:
Laser Cut Setting

Dave
Dave
Posts: 3
Dave
Dave
Posts: 3
Topic: Laser Cut Setting
I am working on Tajima DG17 and I am having an issue with the laser cut setting. No matter what I do, the setting will always change back to 1 instead of the value I set. Even if I change the 1 to a 20, close the file and then reopen it, it goes back to one.

Is this a bug in the program?
28 days ago
Topic:
Multiple Tools Missing

TheFinishingTouch
TheFinishingTouch
Posts: 17
We don't have 14, but in 16 under the "TOOL" tab there are "User Settings", "Customize Tools" and "Restore Default Workspace". Under the "VIEW" tab there is "Toolbars and Docking Windows". Perhaps 14 has something similar. You could check there to see if something inadvertently got shut off.
29 days ago
Topic:
Multiple Tools Missing

boiler
boiler
Posts: 1
I am attempting to remove overlapping stitches and am missing the EXCLUDE tool, along with several others. Working in Pulse 14. Any suggestions?
3/17/2025
Topic:
Can't pull up my Files

Tajima Software
Tajima Software
Administrator
Posts: 504
Tajima Software
Tajima Software
Administrator
Posts: 504
Topic: Can't pull up my Files
@CrazyFrog, Thank you for the information. We will send you a direct message.
3/16/2025
Topic:
Can't pull up my Files

CrazyFrog
CrazyFrog
Posts: 5
Thank you for your Reply ... I have DG16
3/16/2025
Topic:
Icons showing in File explorer, not thumbnail

ahoops
ahoops
Posts: 2
Windows 11 Pro, 24H2
17.0.0.8026


So far the only account that can see the thumbnail properly are local admins, but we'd prefer not to grant those permissions if at all possible.
3/14/2025
Topic:
Icons showing in File explorer, not thumbnail

pulse_keri40
pulse_keri40
Posts: 10
Hi,

What version of Windows do you have? What is the version of DG? Was icon preview for DSTs working before?

Thank you
Keri
3/14/2025
Topic:
Can't pull up my Files

Tajima Software
Tajima Software
Administrator
Posts: 504
Tajima Software
Tajima Software
Administrator
Posts: 504
Topic: Can't pull up my Files
Hi CrazyFrog, could you please provide your version and level of DG?
3/10/2025
Topic:
Can't pull up my Files

CrazyFrog
CrazyFrog
Posts: 5
Hiya Guy's once I Sign into Pulse Cloud ... Clicking on Files all I get is the below message & I can't retrieve any files at all ...

3/4/2025
Topic:
Tajima Software Social Feeds

Tajima Software
Tajima Software
Administrator
Posts: 504
Tajima Software
Tajima Software
Administrator
Posts: 504
Topic: Tajima Software Social Feeds
Find and follow us at:

YouTube: https://www.youtube.com/@tajimasoftware

Instagram: https://www.instagram.com/tajimasoftware

Facebook: https://www.facebook.com/tajimasoftware

LinkedIn: https://www.linkedin.com/company/tajimasoftware
2/24/2025
Topic:
Icons showing in File explorer, not thumbnail

ahoops
ahoops
Posts: 2
Some of our users aren't able to see the thumbnail when viewing .dst files in file explorer while others are. We would like for everyone to be able to see the thumbnail of what the .dst is without having to open it first. I believe I have all the settings correct (based on what Windows 11 recommends) but I can't seem to get it to work. Is there a requirement that the user must be a local admin?
edited by ahoops on 2/24/2025
edited by ahoops on 2/24/2025
2/20/2025
Topic:
Looking for a better font - tips to make cleaner

izšuvums.lv
izšuvums.lv
Posts: 13
Hillhouse wrote:
This is very helpful. I might be crazy or maybe I do not know how to locate it but I can not find the BREAKUP command nor does that shortcut work.
I have DG 16 but maybe I need a different version?
Attached is what I am seeing in my program



The Combine and Breakup tool are available at the Illustrator Extreme level and above.
.
If the Breakup tool is not available to you, I have another idea on how to move the dot above the "i." I see that the Vertex Select tool (Shortcut - N) is available to you.
.
Do the same steps: break the text into segments, then select the letter "i" or "j." Now, choose the Vertex Select tool (N). Use this tool to select the ENTIRE dot above the "i." Only now you are selecting not the object itself, but the nodes. So, hold down the left mouse button and select all the nodes of the dot in the letter "i." The object's node color will change from red to yellow. Using Vertex Select, you can move the entire object wherever you need.
.
However, with this method, you won’t be able to remove the jump stitch if there is one, meaning you won’t be able to add a trim.
2/18/2025
Topic:
Looking for a better font - tips to make cleaner

Hillhouse
Hillhouse
Posts: 7
This is very helpful. I might be crazy or maybe I do not know how to locate it but I can not find the BREAKUP command nor does that shortcut work.
I have DG 16 but maybe I need a different version?
Attached is what I am seeing in my program
2/12/2025
Topic:
Looking for a better font - tips to make cleaner

izšuvums.lv
izšuvums.lv
Posts: 13
Hillhouse wrote:
Would you be able to explain how you move the "dots up for me?
That is an issue I am having as well.
We got our fonts to look better but still having some issues with i's and j's

Secondly, would there be a way to take the New Block font and make a copy of it, edit the i's and j's so that it is automatically setup like this every time? I have been trying to find resources on creating my own font. Anyone have suggestions?



To increase the spacing between letters, use the setting: Segments settings → Text → General → Letter spacing.

To edit each letter individually, you need to break the text into segments:
Right-click on the text object → Process → Text to Segments.
After this, in Sequence View, you will see that each letter is now separate. However, the letters i and j will still be together with their dots. You need to select the letter i or j and perform a Breakup (Ctrl + K). This will separate the dot from the main body of the letter, allowing you to move or delete it.

Unfortunately, this process cannot be done automatically.
Also, internal fonts in DG cannot be edited.

You can create a font from scratch in DG using any TrueType font with the built-in tool:
Manage → Fonts → New.
However, this feature is only available in Maestro versions of DG.
edited by izšuvums.lv on 2/12/2025
edited by izšuvums.lv on 2/12/2025
2/10/2025
Topic:
Looking for a better font - tips to make cleaner

Hillhouse
Hillhouse
Posts: 7
dluxedivegear wrote:
I also have issues with 'i' and 'j' from time to time, but I adjust the dots manually if they are too close. As for TrueType fonts, the conversion from Fill to Satin stitch doesn't take long; it only requires adjusting the stitch angles occasionally. For vertical alignment, I mainly use German Block New.. The dots, by the way, are positioned higher in this font and, when vertically aligned, they are well-trimmed on the sides.



Would you be able to explain how you move the "dots up for me?
That is an issue I am having as well.
We got our fonts to look better but still having some issues with i's and j's

Secondly, would there be a way to take the New Block font and make a copy of it, edit the i's and j's so that it is automatically setup like this every time? I have been trying to find resources on creating my own font. Anyone have suggestions?




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