CrazyFrog

all messages by user

4/17/2023
Topic:
Script Errors for PulseCloud on New Computer

CrazyFrog
CrazyFrog
Hello,
We just installed a new computer with DG16.5 and for some reason now when we try to either open from PulseCloud ro Share to PulseCloud we are getting script errors.

We are getting the errors on DG16 and DG15 on the same computer, however the other computers seem to be working fine.

The computer is running Windows 11 Pro.
From what I have read on the forums here and other places, this is to do with Internet Explorer no longer bing supported, however there is no Internet Explorer installed on the computer anyway.

We have already tried the setting the default browser to either Edge or Chrome and neither fixed the issue.

Any insite as to why this issue would be happening would be greatly appreicated.

Thanks
4/24/2023
Topic:
Acquire Image not working

CrazyFrog
CrazyFrog
Hello,

We put a new computer in and are now unable to acquire image.
We are using DG 16.5.0.7616 (Worked fine on previous computer with DG 16.0.0.7025)

Any help would be greatly appreciated as this is now affecting workflow.
6/22/2023
Topic:
Script Error on Pulse Cloud

CrazyFrog
CrazyFrog
Hello all,

We have just installed a new Windows 11 Pro computer and DG15 is having a script issue with Pulse Cloud on startup.
It is loading the Pulse Cloud Login page every time I open the application, I enter my username and password then click on Accept for the write permissions, and get a error stating that an error had occured in the script on the page. (See attachment)

We have tried both Version 15.1.42.6269 and the latest version from the site at present which is 15.1.73.6300 and they both have the error.
Can someone please look into this as it is getting very annoying to have this pop up every time I have the open the DG Pulse 15 program.

Regards
CrazyFrog.
1




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