Tajima Software

all messages by user

4/26/2022
Topic:
Just updated to the new release....

Tajima Software
Tajima Software
Administrator
Great to hear, we also have this workaround for the issue:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
4/26/2022
Topic:
bugs bugs bugs and more bugs

Tajima Software
Tajima Software
Administrator
Please see below for a temporary workaround:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST
4/26/2022
Topic:
ERROR DUPLICATE TOOL

Tajima Software
Tajima Software
Administrator
Thank you for the report. We are aware of this problem and we are working on a fix.
4/26/2022
Topic:
DG16.5 Release 7616 is Now Available!

Tajima Software
Tajima Software
Administrator
DG16.5 is Here!
A new maintenance release is now available for Tajima DG16 by Pulse! Download it today from the PulseCloud download page:
https://cloud.pulsemicro.com/Download

16.5 includes the following changes:
• Multihead Patches Wizard Option
• Lasso Select for Anchor Points
• Draw Fusion Support for CorelDraw 2021
• Angled Grids and Guidelines
• TTF to Satin Tool Improvements
• 5 New Standard Fonts
• Intelligent Thread Management Support
• 8 Color Sequin Support
• Direct to Machine Folder Option
• Bead Fill Option
4/26/2022
Topic:
New Update BUG

Tajima Software
Tajima Software
Administrator
Hi, Outfitter, we can arrange to send you a link to a previous official version.
edited by PulseMicro on 4/26/2022
4/29/2022
Topic:
16.5.0.7616 Bugs

Tajima Software
Tajima Software
Administrator
Thanks for the report Chris. We will investigate the issues and get them solved as soon as we can.
5/2/2022
Topic:
16.5.0.7616 Bugs

Tajima Software
Tajima Software
Administrator
Hi zachazow,

We are aware of this problem. Thank you for your report.

Please see the below for a workaround:

File > Save As
Change the save location to USB (or whatever is desired)
Change the file type to DST

We can also arrange to send you a link to a previous official version if that would be helpful.
edited by PulseMicro on 5/2/2022
edited by PulseMicro on 5/2/2022
edited by PulseMicro on 5/2/2022
5/5/2022
Topic:
Bug when breakup satin path segment

Tajima Software
Tajima Software
Administrator
Thank you for the report.
5/5/2022
Topic:
Bug managing Thread Charts

Tajima Software
Tajima Software
Administrator
Thanks for the report. We will investigate.
5/16/2022
Topic:
Custom Script New uppercase i

Tajima Software
Tajima Software
Administrator
Hi Chris,

Looked into this and the uppercase "I" was modified deliberately for this font.

If you need to match existing designs, you should be able to use the older version of the font as mentioned above.

You may need to make a change to Tools>User Settings >Text>Display all fonts
5/27/2022
Topic:
16.5.0.7616 Bugs

Tajima Software
Tajima Software
Administrator
Hi suportetecnico,


We did a quick test here and it looks like the bug with updating devices in Portuguese has been fixed in the latest official. Please try that and let us know.
6/16/2022
Topic:
DG16 Template Function - Output file format

Tajima Software
Tajima Software
Administrator
Thanks for your question,
We don’t currently allow saving the generated files in another format.
This might be a good opportunity to talk to your Pulse distributor about networking your embroidery machine(s). When a machine is networked, PXF files will auto convert when sent to the machine.
6/23/2022
Topic:
Bug when breakup satin path segment

Tajima Software
Tajima Software
Administrator
Do you happen to have a file showing the issue? We are having some trouble replicating the problem.

Please send to:
marketing@pulsemicro.com
6/27/2022
Topic:
DG16 Template Function - Output file format

Tajima Software
Tajima Software
Administrator
Please reach out to Hirsch to get your machines and software networked: https://www.hsi.us/

https://www.hsi.us/contact
6/30/2022
Topic:
Bug fix release

Tajima Software
Tajima Software
Administrator
Hi Chris,
Thank you for the suggestion about the hotfix.
Our developers are currently working on bug fixing for 16.5.
There isn’t a timeline for a maintenance build yet. We will update in this community when we are closer to a new official release.
edited by PulseMicro on 6/30/2022
6/30/2022
Topic:
New version of software

Tajima Software
Tajima Software
Administrator
Hi cwanderson2018,
Our developers are hard at work fixing any existing bugs with 16.5. There are no immediate plans for a maintenance build. We will update in this community once we are close to a new official release.
7/6/2022
Topic:
Issues in font management

Tajima Software
Tajima Software
Administrator
Hi klbillen,
Sorry about the issues you are having with font management.
Please reach out to support@pulsemicro.com so that we can get some more details to help solve the problem quickly.
In the interim, here are a couple of quick fixes that sometimes help:
1 – Make sure you have “Show Stitches” turned on (green icon).
2 – Try hitting Shift+G when you have the character loaded/selected.
9/6/2022
Topic:
ERROR DUPLICATE TOOL

Tajima Software
Tajima Software
Administrator
Thank you for the report. This issue will be fixed in our next DG16 maintenance release.
10/18/2022
Topic:
File Management | Creator 16.1.6.7309

Tajima Software
Tajima Software
Administrator
Thanks very much for the suggestion! We are working on some exciting new PulseCloud functionality.
10/18/2022
Topic:
New DG16.5.0.7616 patch not working

Tajima Software
Tajima Software
Administrator
Hi GoldenBuzz, the blank PulseToday page is likely caused by a problem with your internet connection.

We will investigate the printing issue you've reported.




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