8/14/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
I just upgraded to 14.1.5401... I do not see the Density line icon in my application, is there any special configuration that requires this density line installed?
Thank you |
8/16/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
Thank you for the update.
I am still confused on "resetting your workspace" . could you please provide detail steps. Thank you |
8/16/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
HI there,
I had executed as per instruction. The Density LIne icon is still not available showing. I had done the steps for few times.
Thank you |
12/11/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
HI there,
How can I confirms my Pulse software is an original version. I found that version of mine missed some of the function like Complex filled density and etc.
Thank you
Regards,
KS
edited by jensonchong on 12/11/2017 |
12/12/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
Yes, I have the updated version and my current version is up to date. I did reported missing complex fill density function.
The advice that I am getting from you is seek for local software reseller help. I have contacted SPS Malaysia unfortunately they just dragging and not able to provide the answer.
How can I confirm MY Version I have is genuine Original Cop
PulseMicro wrote:
Hello Kuan,
You could check the version number and see it is up to date when compared with what is in PulseCloud currently. If it is not up to date, you may be missing some features and functionality.
You can find this information by opening Tajima DG/ML14 by Pulse and clicking on the Help -> About menu. |
12/14/2017
Topic:
DG/ML14 – Maintenance Release 14.1.9.5401
jensonchong
|
Hi there,
How to send you the private message, what is your email address?
the version that I am in now is 14.1.9.5401. Where and how to enable the functions?
Thank you
Regards,
KS
PulseMicro wrote:
Hi Kuan,
If you have a security device and device number from SPS Malaysia, then you have an original copy. If you are unsure, you could provide your device number to us in a private message, or ask SPS to confirm.
If you have the latest version of Tajima DG/ML14 by Pulse that you got from the PulseCloud website, then you have the latest official release.
if you are missing a feature, it is either because that feature is not available for the level of DG/ML14 you currently own, or your workspace settings need to be adjusted to enable it. Do you know what level of DG/ML14 you are using? |