pacificstitchworks

all messages by user

11/26/2018
Topic:
Pulse 16 - Fatal Error on Installation

pacificstitchworks
pacificstitchworks
I downloaded Pulse V16 and went through the installation process using all the default options. It went through the whole process and ended up with a "Fatal Error - Change Settings" I am using Windows 10
... Any idea what is causing this problem
10/6/2019
Topic:
Sending designs to machine via Network

pacificstitchworks
pacificstitchworks
I have installed DG16 and can now longer send my designs to my machines via the network. I also upgraded the computer to Windows 10. The design spooler is active and recognizes it has 2 licences (I have Neo and TUMX single heads). On V15 and Windows 7 it worked flawlessly, but now I cannot see the machines from within Pulse. When booting both machines, I get an error saying not connected to network. I spoke with my dealer and they suggested it was Windows security settings, but had no solution. Anyone else having the problem, and how did you solve it?
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