HomeDG16 Bug Reports

Experiencing an issue that needs to be fixed? Tell us here!

DG16 7640 release bugs! Messages in this topic - RSS

keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/11/2023
Moving multiple anchor points is not working correctly. The anchors will snap to the right of where they were placed, getting progressively worse with each move.
Selection of artwork segments can take up to 4-5 seconds. This slows down digitizing, especially when digitizing text.
+1 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/11/2023
Resetting handles solved the anchor point issue for that segment...
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


5/11/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
Thanks for the report Keith. We will investigate.
0 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/19/2023
Turning off the "use ribbon interface" helps the art segment selection problem quite a bit. It's still not as good as before...
Offsetting multiple art segments takes a very long time as well.
0 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/19/2023
Also, I would like to see laser segments added to the print properties so they can be seen in the proper sequence on printouts.
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


5/19/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
Thanks for the suggestion Keith. Will will get it into our queue.
0 link
cjtho6
cjtho6
Posts: 12


5/23/2023
cjtho6
cjtho6
Posts: 12
Moving individual characters in multiline text too many times causes a hard crash to desktop.
If I break it up into single line text it works without issue
+1 link
Tajima Software
Tajima Software
Administrator
Posts: 488


5/24/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
Thanks @cjtho6 we will get this sorted out.
0 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/24/2023
The Baseline - Offset Distance will not apply to the bottom text of a circle text segment. It has been this way for the last couple of updates...
0 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


5/24/2023
It would also be great if we could apply different spacing to the bottom text and the top text in a circle text segment. The bottom text always needs more spacing than the top text...
+1 link
Tajima Software
Tajima Software
Administrator
Posts: 488


5/24/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
Thank you Keith, we have logged the bug report and feature request.
0 link
keith@wsemerson.com
keith@wsemerson.com
Posts: 18


6/1/2023
The lag in selecting artwork segments is becoming insufferable to me. It has cut my output by at least 10-15%!
I would like to re-install the previous maintenance release, but it is unavailable on your website. The Get Older Versions button does not work!
(Of course I didn't save that Setup file, stupid of me...)
Please fix this problem and get a new maintenance release out immediately, or put the last release up on your website.
Thank You
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


6/6/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
Hi Keith,

Here are a couple of things to try from our support team:

1 - Turn the ribbon off (double click ribbon to turn off)
2 - Hide the docking window (Shift+t)

We will send a private message with a link to the previous official version.
0 link
PunchCloud
PunchCloud
Posts: 2


8/7/2023
PunchCloud
PunchCloud
Posts: 2
keith@wsemerson.com wrote:
Moving multiple anchor points is not working correctly. The anchors will snap to the right of where they were placed, getting progressively worse with each move.

>Help pls, how we can solve this problem? thx
edited by PunchCloud on 8/7/2023
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


8/8/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
@PunchCloud have you tried resetting the handles as Keith suggested above? We will investigate from our side as well.
0 link
PunchCloud
PunchCloud
Posts: 2


8/10/2023
PunchCloud
PunchCloud
Posts: 2
hello! << resetting the handles<< - how can i do this? explain please!
0 link
klbillen
klbillen
Posts: 29


8/18/2023
klbillen
klbillen
Posts: 29
keith@wsemerson.com wrote:
The lag in selecting artwork segments is becoming insufferable to me. It has cut my output by at least 10-15%!
I would like to re-install the previous maintenance release, but it is unavailable on your website. The Get Older Versions button does not work!
(Of course I didn't save that Setup file, stupid of me...)
Please fix this problem and get a new maintenance release out immediately, or put the last release up on your website.
Thank You


I have found if you disconnect your internet to the computer you are digitizing on, the lag time selecting segments speeds way back up. at least on my computer...
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


8/22/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
PunchCloud wrote:
hello! << resetting the handles<< - how can i do this? explain please!



Please reach out to support@tajimasoftware.com and we will get things sorted out for you.
0 link
gayemnakis
gayemnakis
Posts: 1


9/19/2023
gayemnakis
gayemnakis
Posts: 1
Hello The version I used before is 16.1.7.7312 now 16.5.2.7640 I would like information about the improvements made between these two versions. enjoy your work
0 link
Tajima Software
Tajima Software
Administrator
Posts: 488


9/19/2023
Tajima Software
Tajima Software
Administrator
Posts: 488
You can find the latest change list here: https://cloud.pulsemicro.com/Download
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software