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FreestyleGraphics Posts: 17
4/3/2023
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Recently upgraded our PC's to windows 11, and now Thumbnails do not display. Only icons. is there a fix for this? Only happening with DGML Thumbs
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Tajima Software Administrator Posts: 508
4/5/2023
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Thanks for the report. This will be fixed in the next maintenance release of DG16.
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kelvyn Posts: 4
16 days ago
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Hello! My problem is that the PXF and DST icons aren't displaying. How can I solve this please? I have Windows 10, DG17.
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Tajima Software Administrator Posts: 508
11 days ago
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Hi Kelvyn,
To enable icon previews in Windows 10, please follow these steps:
Open File Explorer.
In the top menu, click the View tab.
Click Options, then select Change folder and search options.
In the window that appears, go to the View tab.
Uncheck Always show icons, never thumbnails.
Click Apply, then OK.
Once those settings are applied, proceed with the following in DG17:
Open DG17.
Select Tools from the toolbar.
Click User Settings, then navigate to Environment.
Ensure that both Generate icons when necessary and Save generated icons are enabled.
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kelvyn Posts: 4
11 days ago
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Tajima Software wrote:
Hi Kelvyn,
To enable icon previews in Windows 10, please follow these steps:
Open File Explorer.
In the top menu, click the View tab.
Click Options, then select Change folder and search options.
In the window that appears, go to the View tab.
Uncheck Always show icons, never thumbnails.
Click Apply, then OK.
Once those settings are applied, proceed with the following in DG17:
Open DG17.
Select Tools from the toolbar.
Click User Settings, then navigate to Environment.
Ensure that both Generate icons when necessary and Save generated icons are enabled.
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kelvyn Posts: 4
11 days ago
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I did all that and the problem continues
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pulse_keri40 Posts: 11
8 days ago
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Hi Kelvyn,
In the Windows search type in system information. Please the Windows information.
Thank you
Keri
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kelvyn Posts: 4
7 days ago
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pulse_keri40 wrote:
Hi Kelvyn,
In the Windows search type in system information. Please the Windows information.
Thank you
Keri
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