Get assistance from your peers with any PulseCloud issues you may be experiencing
Script errors on PulseCloud sign in - new computer
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LissaBakke Posts: 4
12/8/2022
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I just installed DG16 on a new computer (everything was already setup on my old computer that is dying). When the PulseCloud login comes up I'm getting a series of Script Errors and can't login. Also, I can't get my Spooler to connect but I don't know if this PulseCloud issue is creating the problem with my spooler or not. Is there something else I need to do to get everything working on my new computer? My DG16 program seems to be running okay, so I'll have to use USBs until I can get the spooler issue figured out.
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pulse_keri40 Posts: 9
12/13/2022
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Hi
Thanks for reaching out. The spooler should be running in control panel/administrative tools/services. If you are trying to connect a machine but you can't see the machine in the Pulse software, then try stopping the service and start the spooler - support mode in apps menu under Tajima. That may help in case you have a firewall/antivirus blocking the spooler from seeing the machine.
If you still can't see the machine I recommend you reach out to your local distributor for software support.
Thank you
Keri
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