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nogogolfshop
nogogolfshop
Posts: 2


8/6/2017
nogogolfshop
nogogolfshop
Posts: 2
Hello,

I have been having issues with my thread trimming on a TMBR unit. When moving to a new color the knife is missing the cut about 50% of the time and then pulls the thread so tight the bobbin thread shows through. I have to babysit the machine the entire time so that I can stop it to manually cut the thread. Any suggestions on a fix?
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Tajima Software
Tajima Software
Administrator
Posts: 488


8/8/2017
Tajima Software
Tajima Software
Administrator
Posts: 488
Eric Rewerts wrote:
Hello,

I have been having issues with my thread trimming on a TMBR unit. When moving to a new color the knife is missing the cut about 50% of the time and then pulls the thread so tight the bobbin thread shows through. I have to babysit the machine the entire time so that I can stop it to manually cut the thread. Any suggestions on a fix?



Hello nogogolfshop,

When you say that the knife is missing the cut, do you mean that the trim command in your design is not happening? Or that the knife is physically missing the thread when a trim command is issued?

If it is the latter, then it sounds like it may be a machine issue and we'd recommend that you contact your Tajima distributor to troubleshoot and hopefully fix the issue.
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nogogolfshop
nogogolfshop
Posts: 2


8/8/2017
nogogolfshop
nogogolfshop
Posts: 2
So the arm pulls the thread back so I'm assuming the thread trim is programmed correct, but the thread doesn't get cut and when it moves to the next stitch pulls that thread so tight it pulls the bobbin thread through.
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Tajima Software
Tajima Software
Administrator
Posts: 488


8/8/2017
Tajima Software
Tajima Software
Administrator
Posts: 488
It sounds like an issue with the machine. To avoid potentially damaging the machine, we recommend that you contact your Tajima distributor soon to solve this issue and make sure it is running well.
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